Osteopathic Treatment

Your Health Comes First

COVID 19 Protocols

Due to the affects of COVID 19 there have been a number of changes to attending the clinic for an appointment.

Please adhere to the guidelines outlined below.

If during the pre screening or initial assesment it is deemed that there is a risk due to COVID 19 then the session will be cancelled and you will be asked to adhere to H.M Govt guidelines  concerning COVID 19.

These measures are in place to ensure all our safety and although not ideal, please bear with us as we will try our best.

  • Upon booking a pre screening questionaire will be sent . Please fill in and return prior to your appointment,

  • Appointment timings remain as normal: 1 hour for Initial Consultations and 30 mins for Follow Up. However, there will be a 30 minute gap between each session to allow us to disinfect and clean all surfaces and change PPE prior to your appointment. There may be changes to timings after you have booked. Please be aware that your appointment time may change.

  • Please park at the rear of the building there are two parking spaces.

  • Please wait in your car till you are asked to come in.

  • Before entering your temperature will be checked with a non contact thermometer.

  • Please leave all hand bags/keys/phones etc in your vehicle.

  • Only 1 person allowed to attend unless a chaperone is required.

  • Please wear a face mask for the duration of your appointment. If you do not have one, one can be provided at £1:00

  • Upon entering the clinic you will be requested to use the hand sanitiser provided.

  • Before treatment begins you will be requested to sign consent for examination, treatment and to allow your GP to be contacted if necessary.

  • The practitioner will be wearing full PPE (gloves, face mask, face sheild and apron) these are changed after every session.

  • Towels are no longer provided. If you wish to bring a clean, fresh one for modesty/comfort then please do so.

  • Payment is now card based (contactless/chip and pin). Please have the appropriate payment method.

  • Please note change in appointment charges for existing patients.

  • Once the session is completed the room and all contact points will be cleaned and disinfected and the room aired.

The above points are subject to change dependent on guidelines from H.M Govt/N.H.S and GOsC/Institute of Osteopathy.

If there are any questions or concerns then please contact us prior to your session.

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Osteopathy

Follow Up Session (30 minutes)

If you are a current patient or have been a patient of ours before, your Osteopathic Appointment will include further examination and treatment as appropriate and will take up to 30 mins.

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Osteopathy

Initial Consultation (Up to 60 minutes)

Initially, a thorough case history will be taken.  This will comprise details of the issue(s) that you want help with.  We also ask about your past medical history, background, work-life, hobbies and general well-being. A physical examination will then take place, at which point you may need to dress down to your underwear, so if you would feel more comfortable please bring some shorts and/or a sports bra. Any physical findings noted during examination such as posture, quality of joint movement, breathing patterns and muscle tone and function will be used, alongside the case history to form a working diagnosis. This will be explained to you before any treatment is carried out, and you will have a chance to ask questions at any point throughout the consultation process. In the event that the problem is something that we cannot help with, we will endeavour to refer you to an appropriate specialist or back to your GP for further tests.

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©2018 by Telford Osteopaths.